fbpx

Contact

Contact Us

Contact Us

Contact Our Team

Reach out if you have questions about your Reboot experience, have suggestions for the app, or have an idea for a longevity treatment we should explore.

If you’re a Reboot user and have a question about the app, please email us at support@greatagereboot.com.

Name(Required)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Frequently Asked Questions (FAQs)

We answer the most common questions about Great Age Reboot, Inc. and the Reboot Your Age program. Please email us if you have a question that isn’t answered and we’ll get back to you as soon as possible.

How do I subscribe to the Reboot Your Age app and program?

All Reboot Your Age app users receive a free 10-day trial before we ask for your payment information to subscribe.

To get started, download the Reboot Your Age app in the Apple App Store or Google Play on your smartphone. Open the app and you’ll be asked to enter your contact information and date of birth. Check your email for access to the Reboot app—you’ll be on Day 1 of your Reboot journey.

After the 10-day free trial, you’ll be asked to select one of our subscription plans in the app. Subscriptions cost $34.99 per month or $299.99 annually.

Will I live longer if I follow the Reboot Your Age program?

The Reboot Your Age program is intended to put more life into the years that you will live. The program cannot guarantee anyone’s life expectancy.

Is Reboot Your Age based on real science?

Absolutely! Reboot Your Age is a doctor-approved lifestyle program powered by the science of aging and longevity, including the latest clinical research and longevity treatments that are distilled by our Scientific Advisory Board (SAB).

Your Reboot journey is powered by more than 50,000 studies that investigate the health and lifestyle circumstances affecting aging mechanisms and longevity. Led by Dr. Roizen, the Great Age Reboot team spent more than two years collecting, distilling, and debating these studies to identify the pillars of the Reboot Your Age program—diet, physical activity, stress, sleep, and brain health.

The Reboot program features brief articles, quizzes, videos, and challenges designed to address overall health through daily choices that have been shown in repeated studies to affect the pillars that lead to living younger for longer. For instance, BrainHQ’s Freeze Frame and Double Decisions activities—featured in the Reboot app—are proven to change cognitive function in peer-reviewed scientific papers. These changes include improved memory, faster processing, and sharper attention.

Our scientific findings are documented in the Reboot Reviews that you will find in the Reboot app and on the Great Age Reboot website (in the Library). Our SAB reviews each article to distill the research findings in the clearest way possible, so you can easily apply the discoveries to your daily lives. Our SAB’s work continues today as new research is published, so you’ll see updated and new Reboot Reviews published on a regular basis.

What should I do if I have a problem setting up or accessing the Reboot Your Age app?

If you experience technical difficulties with the Reboot Your Age app, please email the Great Age Reboot team at support@greatagereboot.com and we will be in touch with you as soon as possible.

How will I know if the Reboot Your Age program is working?

The activities you participate in each day guide you on a journey to live younger, longer. The program works if you engage in the content each day—whether it’s tracking your daily medication use, watching a brief video about the latest immune health research, or taking steps to reach your 10,000 step goal. You are making your physiological age (or your biological age) younger as you progress through the Reboot Your Age app.

It is important to keep your doctor updated on your Reboot Your Age journey. It is our hope that the biometrics data you and your physician are tracking will improve as you work through the program, and you will begin to feel younger.

I don’t use wearable technology that tracks my fitness or general health, can I still benefit from the Reboot Your Age program?

Yes, you can still benefit from the Reboot Your Age program if you don’t have a wearable fitness or health device.

For iOS users, you can track your sleep and step count in the Health feature on your phone. Th Reboot Your Age app can access this data, if you give it permission when asked to do so in the app.

For Android users, you can track your sleep and step count in the Google Fit feature on your phone. The Reboot Your Age app can access this data, if you give it permission when asked to do so in the app.

Does the Reboot Your Age app work on any smartphone?

Currently, the Reboot Your Age app is designed for iPhone (iOS 13 or newer) or Android (9 or newer) smartphones.

Can I use the Reboot Your Age app on all of my devices (e.g. multiple smartphones, iPads, etc.)?

Currently, the Reboot Your Age app is available for iPhone (iOS 13 or newer) or Android (9 or newer) smartphones. At this time, the Reboot Your Age app experience isn’t optimized for other devices.

Do I have to use the app every day?

The Reboot Your Age program is designed to be used every day. The “My Choices Count” feature encourages users to achieve daily goals—like daily step goals—and create new healthy habits.

How much does it cost?

The Reboot Your Age app is available for download in the Apple App Store and Google Play. Subscriptions cost $34.99 per month or $299.99 annually, and all Reboot users get started with a free 10-day trial.

I’m over the age of 80, is the app still appropriate for me?

Absolutely, the app is appropriate for adults over the age of 80. It’s never too late to make small changes to your daily habits to live younger for longer.

I’m under the age of 50, is the app still appropriate for me?

Absolutely, the app is appropriate for adults under the age of 50. The earlier you begin to live younger, the better prepared you’ll be for the Great Age Reboot.

How do I cancel my subscription?

We’re sorry to hear you want to cancel your Reboot Your Age subscription. If there’s anything we can do to change your mind, please email us at support@greatagereboot.com.

Cancellation steps can differ depending on where you subscribed (through the Apple App Store or Google Play).

If you purchased your subscription via Apple App Store:
1. Open the Settings app on your smartphone
2. Tap on your name
3. Tap "Subscriptions"
4. Select the Reboot Your Age subscription
5. Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle

If you purchased your subscription via Google Play:
1. Open the Google Play Store
2. Tap Menu (3 small horizontal lines) and then Subscriptions
3. Tap the Reboot Your Age subscription
4. Tap Cancel subscription
5. Follow the onscreen instructions